Cancellation Policy

Effective Date

Thank you for choosing Circuit Sports. We understand that plans can change, and we strive to provide a flexible yet fair cancellation process for all our users.

1. Standard Cancellations

  • Cancellations made more than 6 hours before the scheduled slot will be eligible for a full refund or rescheduling of the booking (subject to availability).

  • Cancellations made within 6 hours of the scheduled slot are non-refundable.

  • If you are running late, your booking will still end at the original slot’s end time to avoid overlap with the next booking.

2. No-Show Policy

  • If you fail to show up for your booking without prior notice, the booking amount will be forfeited.

  • No-shows will not be eligible for rescheduling or refunds.

3. Rescheduling

  • Bookings can be rescheduled up to 2 times, provided the request is made at least 6 hours in advance.

  • Rescheduled slots are subject to availability and cannot be guaranteed.

  • To reschedule, please contact our support team via phone or email, or use the rescheduling option on our website.

4. Refund Process

  • If eligible, refunds will be processed within 5-7 business days to the original mode of payment.

  • In case of technical errors or double payments, refunds will be issued after verification.

5. Facility-Initiated Cancellations

  • In rare cases (e.g., maintenance, weather disruptions, or emergencies), Circuit Sports reserves the right to cancel or reschedule a booking.

  • You will be notified in advance and offered a full refund or a rescheduled slot at no extra charge.

6. Contact Us for Cancellations

For all cancellation or rescheduling requests, please reach out to:

Circuit Sports Support Team

Email: circuitsportschennai@gmail.com

Phone: +91-98404 77678

Operating Hours: 06:00 AM to 10:00 PM